Support

Starby Art help desk

Get help, report bugs, request features, and explore the tools that make Starby Art feel different from a plain drawing app.

Explore toolsOpen feature explanations before you hunt through the app. Save safelyLearn when to use browser save, `.starby` backups, image exports, and proof clips. Request updatesSend feature ideas, bug reports, brush ideas, and tutorial requests. Future ProSee what is planned for serious artist workflow and proof tools.

Submit a support request

This opens a pre-filled email to hello@starbyart.com.

Helpful details

  • Your browser and device.
  • The exact tool or button you clicked.
  • A screenshot if something looks wrong.
  • Whether it happened on the live app or local files.
  • Export a `.starby` backup before refreshing.
Return to app

Save safely

The beta backup habit

Starby Art can autosave in your browser, but browser storage is not the same as a file you control. For important art, export a `.starby` backup and keep finished image exports in a normal folder on your device.

  1. While drawing: use File, Save Project for the browser copy.
  2. Before refreshing or testing: use File, Export `.starby`.
  3. When finished: export PNG, transparent PNG, JPEG, WebP, or PDF.
  4. When process matters: use Proof Timelapse and save the replay clip.

Feature library

Click a feature to see what it does

Features are grouped by workflow so you do not have to hunt through scattered notes.

Drawing And Painting

Project Workflow

App Access And Future Tools